Event capture
Capture event leads when connectivity is unreliable
Prepare the PWA, understand queued records, and complete synchronization safely.
Prepare while online
Sign in with your CamSales account and open the assigned event on the device while online. Install the Event Capture PWA if you want an app-like launch experience.
Capture the conversation
Complete the event form. Where business-card capture is enabled, upload an image or use the camera option. Card capture stores the image; it is not automatic text extraction.
Understand the local queue
In offline mode, saved captures remain on that device until it can synchronize. Check the displayed queue and sync state. A locally saved record is not yet proof that the CRM received it.
Reconnect and verify
Reconnect, open the capture app, and let records and attachments finish syncing. Check for rejected or review-required submissions. Photos can finish uploading separately from the form details.
Do not clear unsynced data
Do not clear browser storage, uninstall the PWA, or switch browsers before all captures and photos have synced. Keep the configured late-sync window in mind when an event closes.
Still need help?
Contact your workspace administrator first for access and event assignment. For a product walkthrough, contact the CamSales team. Do not send passwords or verification codes.